We have partnered with Rhenus for all UK deliveries.
Please make sure you have reviewed the Hydrow Standard Delivery Expectations around the timeline of your order before reaching out.
If what if my question is not related to delivery:
You should only reach out to the carrier for concerns on scheduling or around an existing scheduled delivery that they have already contacted you about by phone or email. Other questions or order-related inquiries should be directed to us here at Hydrow; See Contact Hydrow Member Services