• How Does the Referral Program Work? plus icon minus icon
  • Hydrow's Refer A Friend program is shared and powered by Talkable for Hydrow. It is offered to new members upon checkout for sales made only through our website at shop.hydrow.co.uk. The offer is v... View More
  • How Do I Cancel My Hydrow Digital Basic Subscription? plus icon minus icon
  • Cancellation for this app-only subscription must be done on your iOS or Android device through the device's app store. You can see a guide from Apple on how to manage your subscriptions here. The ... View More
  • Is Hydrow Quiet? plus icon minus icon
  • Yes. Hydrow utilizes software-driven electro-magnetic resistance which is significantly quieter than alternative methods. Because magnetic resistance is a frictionless technology, Hydrow offers a ... View More
  • What are the Benefits of Hydrow? plus icon minus icon
  • Now more than ever, people’s over-scheduled, stressful lives leave little time for meaningful exercise and the soul-enriching opportunity to connect with the outdoors. Hydrow’s Live Outdoor Reality... View More
  • Is Hydrow Compatible With Apple Watch? plus icon minus icon
  • No. Apple Watch requires, among other things, a PIN number to pair for any Bluetooth Heart Rate functions which makes it incompatible with Hydrow right now. This is something that could potentially... View More
  • Do I Need Special Footwear to Use Hydrow? plus icon minus icon
  • Shoes are recommended while rowing. You can use any type of trainer with the foot stretchers on Hydrow!  Nothing more specialized is needed. Note: Never use Hydrow without strapping your feet secur... View More
  • What are the Recommended Ages for Hydrow? plus icon minus icon
  • Hydrow is recommended for ages 13 and up. Use of the Hydrow by anyone under the age of thirteen (13) is not permitted. (Note: This is primarily for compliance with online protection requirements fo... View More
  • Can I connect a Bluetooth Keyboard, Mouse, Etc.? plus icon minus icon
  • No. Hydrow does not currently support alternate input devices of this type. While they may show up in the Bluetooth pairing menu, they will not be able to work correctly with Hydrow. View More
  • What is the footprint/ What are the dimensions of Hydrow? plus icon minus icon
  • The footprint of the Hydrow is 219 cm Long x 64 cm Wide when unboxed and assembled.Total height is 120cm  (floor to top of screen) and the Seat height is 42CM   Other measurements: Hydrow can fit ... View More
  • What Should I Wear to Work Out on Hydrow? plus icon minus icon
  • While this is completely up to your personal preference, we can suggest a few best practices for what to wear while rowing: Generally opt for comfortable exercise clothes. Slim-fitting trousers... View More
  • Where Do You Film? plus icon minus icon
  • A great deal of our premium workout content is filmed on our two home waterways: The Charles River - Boston MA, USA (Summer) Indian Creek - Miami Beach FL. USA (Winter) However, we also like to k... View More
  • Can I Set Hydrow to Row a Certain Time or Distance Without Coaching? plus icon minus icon
  • Traditional indoor rowing machines are programmed with basic settings that count down as you row for a selected amount of time or distance. Right now, Hydrow doesn't have a mode for simplified rowi... View More
  • What is "Just Row" Mode? plus icon minus icon
  • The Hydrow rower is intended to be purchased and used with the Hydrow Membership.  Any Hydrow that is being used without an active membership can be used only in "Just row" mode as shown above. The... View More
  • Which Training Camp Level Should I Pick? plus icon minus icon
  • This article is intended to simplify, reduce confusion, and provide more concrete guidance about what each Training Camp difficulty level means: Fitness Builder - is our entry point for members who... View More
  • Training Camp FAQ plus icon minus icon
  • This article is meant to answer some common questions about our six-week Training Camp program. Most of the information below will also apply to our four-week Endurance Camp program, too! What is H... View More
  • How Often is Hydrow Updated? plus icon minus icon
  • Very Frequently.  We recommend leaving Hydrow on between workouts so that you can receive the latest software updates in the background. New workouts are being filmed literally every day and mino... View More
  • Storing Hydrow Upright with the Upright Storage Kit plus icon minus icon
  •   The Hydrow Upright Storage Kit allows you to safely store your Hydrow upright. Please click on the below attachment to download a high-quality PDF of this guide. Paper instructions will also be ... View More
  • Hydrow Standard Delivery Expectations plus icon minus icon
  • Hydrow currently offers complimentary, no-contact Standard Delivery with your purchase.  Total delivery time from time of order is generally within 7 days.  Here’s what to expect leading up to deli... View More
  • Where Do You Deliver? plus icon minus icon
  • For now Hydrow can only be delivered to Mainland UK addresses. Sales and deliveries are not available to places that are not on the main island, including the Isle of Man, the Channel Islands, the ... View More
  • Hydrow Digital Basic Subscription FAQ plus icon minus icon
  • This page offers details on our Digital Basic Subscription and answer some common questions about it. If you are looking for details about the Standard On-Hydrow membership, See this article instea... View More
  • How Much Bandwidth Does Hydrow Need? plus icon minus icon
  • We recommend a dedicated 10 Mbps of bandwidth for Hydrow to ensure smooth streaming and a seamless connected-fitness experience. This should be well-within the capability of most homes that use a B... View More
  • Is it Possible to Have Multiple Users on the Same Hydrow? plus icon minus icon
  • Yes, absolutely! Only one paid membership per Hydrow is required, even if you have multiple users in your home who row on it! Your friends and family will all be able to have separate accounts on y... View More
  • What do the Different Workout Categories Mean? plus icon minus icon
  • Hydrow offers live and on-demand, on-water rowing workouts, supplemented with yoga, pilates, and functional strength training. The different Hydrow workout categories include:     LIVE Rowing -... View More
  • What are Hydrow's Workouts Like? plus icon minus icon
  • We update our highlight reel every week on YouTube! You can click here to see a full playlist of our workout highlights. There are three different types of workouts that you can choose from on you... View More
  • Where Should I Store Hydrow? plus icon minus icon
  • Hydrow's sleek, space-saving design may have you placing it as a centerpiece in your family room, bedroom, or den! We simply recommend it be in a dry, indoor, climate-controlled area away from damp... View More
  • Can Hydrow's Screen Be Tilted & Adjusted? plus icon minus icon
  • Yes. Hydrow's monitor adjusts by tilting up to 30° up and down to find the best viewing angle for your height. It can also pivot 50° left or right to allow for side visibility. This can be great fo... View More
  • What is Hydrow? plus icon minus icon
  • Hydrow is the Live Outdoor Reality (LOR)™ rower, created with inclusivity in mind—for anyone, at any level of fitness. Hydrow delivers a live, on-river, outdoor rowing experience at home that engag... View More
  • What is Included with the Hydrow Membership? plus icon minus icon
  • Membership for a Hydrow rower costs £38/month per rower and includes: Daily Live Workouts with Hydrow Athletes, including Olympians and World-Class rowers. An ever-growing library of On-Demand ro... View More
  • What's Unique about Hydrow's Technology? plus icon minus icon
  • There are many factors that make Hydrow unique from anything else out on the market! You can read about just a few of them below. We are the only company to offer a Live Outdoor Reality (LOR)™ exp... View More
  • What are the Weight and Height Requirements for Hydrow? plus icon minus icon
  • The maximum user weight capacity is limited to 170 kg and Hydrow's rail is tested for users with up to a 92cm inseam.  There is no minimum size, weight, or build for using Hydrow. It's one of the m... View More