• Rebooting Hydrow plus icon minus icon
  • While Hydrow is designed to remain powered-on in sleep mode between uses, restarting Hydrow once in a while is a good idea and could clear minor software errors if you encounter them. Turn off Hyd... View More
  • How Can I Factory Reset My Hydrow? plus icon minus icon
  • These steps will restore Hydrow back to its original system state. Your membership and workout history will not be lost, but you will have to reconnect Hydrow to WiFi and log in again to restore yo... View More
  • I Can't Log Into the Hydrow App (iOS & Android) plus icon minus icon
  • First, determine which error message you are seeing: "Email or screen name provided was not found." In this case double check the spelling on your screen name, or try entering your email address i... View More